I had the pleasure of riding a cable car in San Francisco yesterday. I say it was a pleasure in part because it's an opportunity uniquely tied to this area - part of its culture. It was made even more pleasurable by a brakeman I encountered on the ride. I chose to ride on the back, outside because, well, I just thought it seemed cool and I could see the city more easily. I casually said hello to the brakeman (who didn't have a name tag), who proceeded to ask me tons of questions about my day, my job, my purpose for visiting the city, my "stops" thus far, etc. He listened intently to each answer, while still braking, calling for stops, and safely directing people off the car. And he did it all with a smile, a "yes, ma'am," and the occasional whistle. Needless to say, I never had to ask if he loves his job - it was evident!
As leaders, we should ask ourselves if it's apparent how we feel about our jobs? And, if so, is that a good thing? Our followers will likely perceive their work in a pattern similar to the way we view ours. Causing some heartburn?
Just something to think about from San Fran!