Earlier this week, I was working on a comprehensive operational analysis report for a client, when I decided to take a break. Part of my time away from the report was spent catching up on email that I had ignored for several hours. As I scanned through sender and subject, two words popped out at me, so I opened that email first.
The simple subject line read, "Thank You" and the body of the email told me about the impact I had on a client/friend who needed some assistance in identifying a good candidate for an open position. As I read the email, it occurred to me that my client/friend was giving me way more credit than I deserved. In reality, I had done a simple thing - I helped her conduct interviews so she could focus on candidate answers. But she insisted that simple act had created a chain reaction that ended with her feeling energized and creative again.
"Thank You" is powerful because it's rare and it's inspiring. I opened that particular email because it stood out among the requests/demands of other subjects, and after I finished reading it, even though I knew the truth of how much I had actually helped, I was inspired to do even more to help my next client/friend.
Here's to saying and hearing "thank you" more often!